AirBeamTV
Since 2017, Polus has been ensuring seamless screen mirroring experiences for AirBeamTV users, offering round-the-clock support and collaboration to uphold customer satisfaction.
Project Overview
Polus has been providing round-the-clock customer support to users of the AirBeamTV Screen Mirroring app since 2017. Our primary objective is to ensure seamless experiences when streaming content from phones or computers to TVs. Whether it involves app setup guidance or troubleshooting issues, our team is available around the clock. We maintain close collaboration with AirBeam TV to uphold the highest standards of customer satisfaction. This initiative underscores our commitment to simplifying and enhancing technology experiences for all users.
Client Profile
AirBeamTV, headquartered in Netherlands, has emerged as a leading provider of screen mirroring solutions. With a growing customer base and a reputation for innovation, AirBeamTV continues to revolutionize the way individuals interact with their smart TVs.
Our Solution
Polus has been a trusted partner in delivering comprehensive customer support solutions to AirBeamTV. From addressing technical queries to providing guidance on app usage, our team ensures that every customer interaction is met with prompt and effective assistance. Through a combination of ticketing systems integrated with the AirBeam app and Facebook Messenger, we offer 24/7 support, ensuring uninterrupted access to assistance whenever and wherever it’s needed. This case study exemplifies our unwavering commitment to excellence and our role as a reliable partner in delivering exceptional customer support solutions in the technology sector.
